JOB SUMMARY:Responsible for ensuring the efficient operation of the Community in a supportive role under the direction of the Assistant Community Director

ESSENTIAL DUTIES AND RESPONSIBILTIES:●Leases available apartments, ensuring Community is occupied and rented to its fullest capacity
●Records telephone and in person visits by prospects, noting the source of traffic

●Follows up on telephone calls, internet leads and guest cards

●Converts phone/internet traffic into Community visits and community visits into leases

●Ensures guest cards are consistently, accurately, completely filled out

●Ensures proper screening of prospective residents

●Prepares and thoroughly understands all forms; such as Lease Agreements, Applications, etc.

●Consistently fulfills assigned work schedule; attendance

●Responsible for maintaining a neat and orderly work area/office

●Responsible for assisting in inspections of grounds, buildings, and units on a regular basis

●Maintains orderly resident and Community files

●Responsible for obtaining a supervisors approval when a decision is not included in your regular duties and responsibilities

●Maintains open communication with all coworkers

●Assists in ensuring all service requests are recorded, handled and completed in a timely manner

●Conducts proper follow up calls are placed for all service requests

●Assists in collection of all rent and other charges are collected, posted and deposited in a timely manner

●Assists in ensuring all vendors are compliant with Cannon Managements Vendor Requirements

●Clearly demonstrates/communicates the features/benefits of the Community and its surrounding area

●Assists in ensuring all model(s) or target units are ready to show

●Completes a Market Survey weekly

●Maintains awareness of market conditions, competition, and sister

●Assists in recommending rental rates and concessions

●Advises residents of referral program (if applicable)

●Assists in conducting monthly advertising review

●Monitors curb appeal of the exterior of your Community and buildings

●Responsible for reporting unusual or extraordinary circumstances regarding the Community or residents; incident reports

●Responsible for maintaining the required Community uniform and ensuring a professional appearance and attitude at all times

●Identifies, corrects and reports hazardous Community conditions

●Be aware of and operate within OSHA (Occupational Safety & Health Act) standards and
Company safety policies at all times.

●Responsible for thorough knowledge of the Cannon Management Company policies outlined in the Company Handbook and community policies

●Adheres to Company policies, rules and regulations

●Adheres to all Fair Housing Laws

●Communicates daily with Community Manager

●Reports any employee injury to Community Manager immediately

●Responsible for a courteous, efficient response at all times

●Fosters a positive, active and collaborative relationship with residents, communities and associated agencies

●Preserves and respects resident and applicant confidentiality

●Be honest and truthful in all communications with the Community Manager/Regional Supervisor

SUPERVISORY RESPONSIBILITIES:This job has no supervisory responsibilities

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Every weekend

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Relocate:

• Orange, CA 92865: Relocate before starting work (Required)

Work Location: In person